State Farm® Insurance Agent Roger Allen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittany Oliver
October 22, 2024
"Stacey was amazing! Informative, respectful and knowledgeable. She made sure I knew everything about my policy. She put all my worries at ease! Thank you Stacey! 10/10 recommend!"
James Hooley
September 16, 2024
"Christy was extremely helpful! Friendly and informal, which is just right for me."
Heather Ford
September 11, 2024
"Stacey was great in helping me determine my coverage needs and getting my policies in place. Friendly and helpful support."
Suzannah Standridge
August 24, 2024
"Stacey and Roger are the absolute best!!! I appreciate them so much!!! Absolutely go with them!"
Aaron Elmore
August 2, 2024
"Absolutely fantastic service. Easy to talk to, very informational and helped check every option for my situation to offer me the best coverage for my price range. Would give them a 6, but it's not an option."
Jesse calloway
July 20, 2024
"“EXCELLENT interaction with Christie, she was extremely knowledgeable, patient, and efficient”"
Vincent Carchia
July 11, 2024
"Stacy is great to work with! She knows her insurance and is very experienced in the ins and outs of any insurance situations and policies. She has saved us a ton of money and has advised us on better coverage that helps with peace of mind. I don’t have to hope nothing bad happens because if it does happen, we are prepared. I am very happy to have her in our area. Not only is it nice to know I can stop by and ask her any but she knows our local area needs, college kids or rental properties that kind of thing. Thank you Stacy and I am sure I will see again soon"
"Thanks for the review Vincent we are glad your are happy!!!"
Alan Rouse
July 10, 2024
"Roger and Stacey along with all staff have been exceptional to work with. They are very informative, they check on their clients, and look for ways to save you money on insurance costs. They communicate effectively and always answer my questions in a timely manner. I can call or email them anytime, and they always respond. Providing great customer service seems to be a priorty for these folks. I have been a customer for approximately three years, and I could not ask for better or more friendly service."
"Mr . Rouse thanks you for the excellent review. We are glad you are happy and really appreciate you and your family as customers!!!!"
Kayley Hebron
July 8, 2024
"Roger Allen State Farm has been my go to for 3 years now. The team is friendly and efficient. As someone who has never purchased renters insurance they made the process so much easier. Thanks for all that y’all do! The best customer service you’ll ever receive!!"
"Thanks you Kayley !!!"
April Bates
July 1, 2024
"It is always a pleasure calling the office. When I call it's like calling "family" Stacy remembers to ask about my family ,and my dog and various animals . I don't know how she does it, considering all the people she talks with daily. No matter the day I am having ending a call with Stacy I am always smiling or even laughing. So glad my daughter in law recommended them to me ."
"Thank you April for the review. We are glad your happy with the service…"
Joan Marie
June 24, 2024
"Emily D Blankenship Recommended by Caleb from Duncan Auto in Blacksburg Stacey, I love you! You are diligent & so kind! Walked through the whole process with me, literally hand and foot. You were so helpful with helping me bundle AND SAVE! Very informative. Answered any and all questions I had no matter how simple or complicated. Did not rush the process at all. Kept in contact with me. Very high quality sales associates. Christy you are amazing and very professional as well!! I will recommend both of you to my colleagues, friends, and family for sure!!!"
"Thank you for the great review . I am glad you are happy with the experience, especially with Stacey and Christy."
Melony Blankenship
June 5, 2024
"Christy is an amazing representative. If I've been late or need to understand my policy she is extremely helpful! If you're not with state farm what are you doing? The only thing better than their customer service is the coverage!! The first question they ask, "Are you okay? Are you safe?". Second priority, relax, we take will take of you. Highly recommend.:)"
"Melody Thanks for the awesome review we are glad you are happy!!!"
Deborah Swanson
June 5, 2024
"I am glad to have my insurance with State Farm. The employees always are there when you need assistance ."
"Thank you Deborah we all glad to have you as a customer!!!"
samantha torres
June 3, 2024
"Very professional, and kind"
"Thank you for your review. We really appreciate it . "
John Ousley
May 10, 2024
"Always had great help from the employees. Thank you."
"Thank you !!! We are glad to help .."
Summer Frost
May 7, 2024
"I had an amazing experience! The agent went above and beyond to make sure my home insurance covered every fine detail within the home and property. I highly recommend this branch!"
"Thanks for the great review Summer !!!"
James Royster
May 2, 2024
"Great price and does insurance in Virginia and west Virginia"
"Thank you James"
Kimberly Neitch
April 30, 2024
"I have been with Roger Allen State Farm for over 2 years now and I have never once been disappointed with Stacey or anyone else in that office. She went far and above to get my family the best rate for not only our auto, but also our homeowners insurance. There had been so many changes in the law regarding mobile home insurance and Stacey went over each and everything she could to help me understand what I would need to get the best possible rate and coverage for our home. She worked tirelessly for me and my family. There are not enough good things I could say about Roger Allen State Farm that would do it justice, so do yourself a favor, and call them for your insurance needs. You won't be sorry. Honestly."
"Thank you Kimberly for all the kind words !!!!"
Angie Goff
April 24, 2024
"I'm so thankful for Stacey at state farm she is so helpful and patient."
"Thanks Angie for the review!!"
Benjamin Kessinger
March 28, 2024
"I really appreciate working with state farm, i haven't had as personable of experience with others insurance places. I'm now a dedicated state farm customer. Please keep doing what you do and how you treat your customers state farm :)"
"Thanks Benjamin glad you are happy!!!"
Jordan Bell
March 12, 2024
"Awesome service"
"Thanks Jordan !!!"
mary
March 11, 2024
"I have had nothing but positive experiences working with Stacey Allen at State Farm Insurance in Radford, Virginia. She has helped me with various insurance needs, some of which were not served by other insurance companies. Stacey has always been very courteous, knowledgeable and responsive. I am so glad to have found her!"
"Thank you so much Mary glad you are happy with Stacey !!!"
Jesi Phelps
March 6, 2024
"Stacey is very knowledgeable and willing to answer *all* of my questions without making me feel like I was just another number or like I was wasting their time because insurance is *so vast*. She took her time to make sure I understood everything we went over and walked/talked me through what I didn't understand. 10 outta 10, highly recommend!!"
"Thank you Jessi for the great review…"
Rodney
February 21, 2024
"I feel like I'm in there family and Christy has got to be the best agent I've ever dealt with.she is so intelligent and knowledgeable about all my insurance needs.she follows up and keeps my insurance policy going strong with affordable rates and the coverage I want. Great job Christy and keep up the good work."
"Thanks Rodney for the great words . Christy will appreciate it !!!"
Robert Leonard
January 23, 2024
"They went beyond the normal after my truck was hit in a parking lot. They found everything possible to make sure I was taken care of even giving advice on how to make it so I could keep the rental car that was provided until the job was finished even though it went beyond my coverage. They did all this even though I was a new customer absolutely amazing. The lady in the office even remembers my health issues. When I talk to her they make you feel like a person so glad I switched from GEICO."
"Awesome Robert glad you are happy…"