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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Oliver

Brittany Oliver

October 22, 2024

5  out of  5
rating by Brittany Oliver
"Stacey was amazing! Informative, respectful and knowledgeable. She made sure I knew everything about my policy. She put all my worries at ease! Thank you Stacey! 10/10 recommend!"
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James Hooley

September 16, 2024

5  out of  5
rating by James Hooley
"Christy was extremely helpful! Friendly and informal, which is just right for me."
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Heather Ford

September 11, 2024

5  out of  5
rating by Heather Ford
"Stacey was great in helping me determine my coverage needs and getting my policies in place. Friendly and helpful support."
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Suzannah Standridge

August 24, 2024

5  out of  5
rating by Suzannah Standridge
"Stacey and Roger are the absolute best!!! I appreciate them so much!!! Absolutely go with them!"
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Aaron Elmore

August 2, 2024

5  out of  5
rating by Aaron Elmore
"Absolutely fantastic service. Easy to talk to, very informational and helped check every option for my situation to offer me the best coverage for my price range. Would give them a 6, but it's not an option."
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Jesse calloway

July 20, 2024

5  out of  5
rating by Jesse calloway
"“EXCELLENT interaction with Christie, she was extremely knowledgeable, patient, and efficient”"
Profile photo of Vincent Carchia

Vincent Carchia

July 11, 2024

5  out of  5
rating by Vincent Carchia
"Stacy is great to work with! She knows her insurance and is very experienced in the ins and outs of any insurance situations and policies. She has saved us a ton of money and has advised us on better coverage that helps with peace of mind. I don’t have to hope nothing bad happens because if it does happen, we are prepared. I am very happy to have her in our area. Not only is it nice to know I can stop by and ask her any but she knows our local area needs, college kids or rental properties that kind of thing. Thank you Stacy and I am sure I will see again soon"
We responded:
"Thanks for the review Vincent we are glad your are happy!!!"
Profile photo of Alan Rouse

Alan Rouse

July 10, 2024

5  out of  5
rating by Alan Rouse
"Roger and Stacey along with all staff have been exceptional to work with. They are very informative, they check on their clients, and look for ways to save you money on insurance costs. They communicate effectively and always answer my questions in a timely manner. I can call or email them anytime, and they always respond. Providing great customer service seems to be a priorty for these folks. I have been a customer for approximately three years, and I could not ask for better or more friendly service."
We responded:
"Mr . Rouse thanks you for the excellent review. We are glad you are happy and really appreciate you and your family as customers!!!!"
Profile photo of Kayley Hebron

Kayley Hebron

July 8, 2024

5  out of  5
rating by Kayley Hebron
"Roger Allen State Farm has been my go to for 3 years now. The team is friendly and efficient. As someone who has never purchased renters insurance they made the process so much easier. Thanks for all that y’all do! The best customer service you’ll ever receive!!"
We responded:
"Thanks you Kayley !!!"
Profile photo of April Bates

April Bates

July 1, 2024

5  out of  5
rating by April Bates
"It is always a pleasure calling the office. When I call it's like calling "family" Stacy remembers to ask about my family ,and my dog and various animals . I don't know how she does it, considering all the people she talks with daily. No matter the day I am having ending a call with Stacy I am always smiling or even laughing. So glad my daughter in law recommended them to me ."
We responded:
"Thank you April for the review. We are glad your happy with the service…"
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Joan Marie

June 24, 2024

5  out of  5
rating by Joan Marie
"Emily D Blankenship Recommended by Caleb from Duncan Auto in Blacksburg Stacey, I love you! You are diligent & so kind! Walked through the whole process with me, literally hand and foot. You were so helpful with helping me bundle AND SAVE! Very informative. Answered any and all questions I had no matter how simple or complicated. Did not rush the process at all. Kept in contact with me. Very high quality sales associates. Christy you are amazing and very professional as well!! I will recommend both of you to my colleagues, friends, and family for sure!!!"
We responded:
"Thank you for the great review . I am glad you are happy with the experience, especially with Stacey and Christy."
Profile photo of Melony Blankenship

Melony Blankenship

June 5, 2024

5  out of  5
rating by Melony Blankenship
"Christy is an amazing representative. If I've been late or need to understand my policy she is extremely helpful! If you're not with state farm what are you doing? The only thing better than their customer service is the coverage!! The first question they ask, "Are you okay? Are you safe?". Second priority, relax, we take will take of you. Highly recommend.:)"
We responded:
"Melody Thanks for the awesome review we are glad you are happy!!!"
Profile photo of Deborah Swanson

Deborah Swanson

June 5, 2024

5  out of  5
rating by Deborah Swanson
"I am glad to have my insurance with State Farm. The employees always are there when you need assistance ."
We responded:
"Thank you Deborah we all glad to have you as a customer!!!"
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samantha torres

June 3, 2024

5  out of  5
rating by samantha torres
"Very professional, and kind"
We responded:
"Thank you for your review. We really appreciate it . "
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John Ousley

May 10, 2024

5  out of  5
rating by John Ousley
"Always had great help from the employees. Thank you."
We responded:
"Thank you !!! We are glad to help .."
Profile photo of Summer Frost

Summer Frost

May 7, 2024

5  out of  5
rating by Summer Frost
"I had an amazing experience! The agent went above and beyond to make sure my home insurance covered every fine detail within the home and property. I highly recommend this branch!"
We responded:
"Thanks for the great review Summer !!!"
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James Royster

May 2, 2024

5  out of  5
rating by James Royster
"Great price and does insurance in Virginia and west Virginia"
We responded:
"Thank you James"
Profile photo of Kimberly Neitch

Kimberly Neitch

April 30, 2024

5  out of  5
rating by Kimberly Neitch
"I have been with Roger Allen State Farm for over 2 years now and I have never once been disappointed with Stacey or anyone else in that office. She went far and above to get my family the best rate for not only our auto, but also our homeowners insurance. There had been so many changes in the law regarding mobile home insurance and Stacey went over each and everything she could to help me understand what I would need to get the best possible rate and coverage for our home. She worked tirelessly for me and my family. There are not enough good things I could say about Roger Allen State Farm that would do it justice, so do yourself a favor, and call them for your insurance needs. You won't be sorry. Honestly."
We responded:
"Thank you Kimberly for all the kind words !!!!"
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Angie Goff

April 24, 2024

5  out of  5
rating by Angie Goff
"I'm so thankful for Stacey at state farm she is so helpful and patient."
We responded:
"Thanks Angie for the review!!"
Profile photo of Benjamin Kessinger

Benjamin Kessinger

March 28, 2024

5  out of  5
rating by Benjamin Kessinger
"I really appreciate working with state farm, i haven't had as personable of experience with others insurance places. I'm now a dedicated state farm customer. Please keep doing what you do and how you treat your customers state farm :)"
We responded:
"Thanks Benjamin glad you are happy!!!"
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Jordan Bell

March 12, 2024

5  out of  5
rating by Jordan Bell
"Awesome service"
We responded:
"Thanks Jordan !!!"
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mary

March 11, 2024

5  out of  5
rating by mary
"I have had nothing but positive experiences working with Stacey Allen at State Farm Insurance in Radford, Virginia. She has helped me with various insurance needs, some of which were not served by other insurance companies. Stacey has always been very courteous, knowledgeable and responsive. I am so glad to have found her!"
We responded:
"Thank you so much Mary glad you are happy with Stacey !!!"
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Jesi Phelps

March 6, 2024

5  out of  5
rating by Jesi Phelps
"Stacey is very knowledgeable and willing to answer *all* of my questions without making me feel like I was just another number or like I was wasting their time because insurance is *so vast*. She took her time to make sure I understood everything we went over and walked/talked me through what I didn't understand. 10 outta 10, highly recommend!!"
We responded:
"Thank you Jessi for the great review…"
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Rodney

February 21, 2024

5  out of  5
rating by Rodney
"I feel like I'm in there family and Christy has got to be the best agent I've ever dealt with.she is so intelligent and knowledgeable about all my insurance needs.she follows up and keeps my insurance policy going strong with affordable rates and the coverage I want. Great job Christy and keep up the good work."
We responded:
"Thanks Rodney for the great words . Christy will appreciate it !!!"
Profile photo of Robert Leonard

Robert Leonard

January 23, 2024

5  out of  5
rating by Robert Leonard
"They went beyond the normal after my truck was hit in a parking lot. They found everything possible to make sure I was taken care of even giving advice on how to make it so I could keep the rental car that was provided until the job was finished even though it went beyond my coverage. They did all this even though I was a new customer absolutely amazing. The lady in the office even remembers my health issues. When I talk to her they make you feel like a person so glad I switched from GEICO."
We responded:
"Awesome Robert glad you are happy…"